Fees

Please contact us to discuss your specific requirements, our current fee structure and funding options that may be available to you.

Accessing our services:

You do not need to be referred by a GP to access our services.

Funding Options:

• The National Disability Insurance Scheme (NDIS) is a federal government initiative for children with a disability. Please note that we only see self-managed or plan-managed NDIS clients. We cannot take agency-managed clients at this stage.
• Private clients may be eligible for a Chronic Disease Management Plan (CDM) through their GP. This will enable a Medicare rebate for 5 sessions per calendar year.
• Many private health insurers provide rebates for speech therapy. Please contact your insurer for details.
• If your child is of indigenous descent, they may be eligible for Medicare rebates for some therapy sessions.

Concerns or complaints:

Susannah McKelvey Speech Pathology abides by the National Code of Conduct for Health Care Workers (Queensland) and the Speech Pathology Australia Code of Ethics 2020. Links to these are provided below.

https://www.health.qld.gov.au/system-governance/policies-standards/national-code-of-conduct

https://speechpathologyaustralia.cld.bz/SPA-Code-of-ethics-July2020-HIGHRES/4/

The following documents are also available on request:

• Privacy policy
• Complaint management policy.

If you have any concerns about the service you are receiving, please do not hesitate to speak to your therapist. Alternatively, you can contact the Office of the Health Ombudsman.